Caller ID Spoofing Still Rules The Roost
In the last few years, Caller ID Spoofing has become much easier. Millions of people have Internet telephone equipment that can be set to make any number appear on a Caller ID system. Several websites have surfaced to provide Caller ID spoofing services.
For instance, Itellas.com, sells a virtual “calling card” for $10 that provides 100 minutes of talk time. Itellas.com was the cheapest and most popular provider of caller ID spoofing that we found on the internet. At Itellas.com, the user dials a toll-free number, then keys in the destination number and the Caller ID number to display. The service also provides optional voice scrambling, to make the caller sound like someone of the opposite sex. Caller ID spoofing appears to be legal, though many of its uses are not. According to Bob Keith, the FCC has only inquired as to the types of customers companies like Itellas have in their database. “We have not filed any litigation to go after these type companies” Keith said.
Laura Gregg, CEO of Vital Security, said Caller ID spoofing websites are used by people who buy stolen credit card numbers. They will call a service such as Western Union, setting Caller ID to appear to originate from the card holder’s home, and use the credit card number to order cash transfers that they then pick up. However, Justin Barber of Itellas responded “We do not customers to use caller ID spoofing when dialing toll free numbers. This thoroughly eliminates the opportunity for criminals to use our service for fraud whether it be activating stolen credit cards or wire fraud.” Exposing a similar vulnerability, Caller ID is used by credit-card companies to authenticate newly issued cards. The recipients are generally asked to call from their home phones to activate their cards. Some card companies maintain,
However, that they use additional means to confirm new cards. And caller ID spoofing may not work for calls to 1-800 numbers, where the hardware can identify calls using a separate technology.
However, some of the five or so websites in the business don’t appear to be completely unscrupulous: James said he had been hired by a few of them, which he would not name, to help stop the Western Union scam. Also, all of the spoofing companies that we were able to contact say they will surrender call logs to authorities in response to subpoenas. Itellas.com’s site says the service is “intended for entertainment and business purposes only.”
Apart from investigation and entertainment purposes, spoof calling cards could also be used by payment collection agencies. Quite often people don’t pick up calls from collection agencies to hide from their credit obligations; Fake Caller ID could solve the problem. A call from the collection agency could look like a call from the local gift shop and trick the user into picking up the phone. This could make the jobs of the collection agents easier. Who could surmise the plethora of uses of such a peculiar service.
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